About InWarmte
InWarmte exclusively supplies sustainable and environmentally friendly energy from thermal energy storage systems, heat pumps and solar energy systems. InWarmte works with their clients to find the best solutions for both new and existing buildings. InWarmte offers support in the development, implementation and operation of these systems.
Below is the interview with Rogier van Ellinkhuizen (Manager Operations) from InWarmte, where he shares InWarmte’s experience in managing regulatory compliance during their rapid growth phase.
1. What factors are leading InWarmte, as a growing sustainable energy company, to seek external support for regulatory compliance and cybersecurity?
InWarmte, a rapidly expanding sustainable energy solutions company, is prioritising customer data security. Our growth requires focusing on core business, so we are partnering with CloudSoul to manage complex cybersecurity and compliance needs, which would be costly and time-consuming to build in-house.
2. What are the key security and regulatory compliance challenges InWarmte is currently navigating?
InWarmte is facing a complex, evolving regulatory landscape. Protecting customer data and meeting requirements are critical. Responsible handling of personal data is something our customers rightly expect and it’s fundamental to maintaining trust in our services. Our challenge is keeping pace with sophisticated cyber threats and technical/regulatory demands while growing. We are aiming for a proactive security approach.
3. What specific security and regulatory compliance solutions is CloudSoul providing to InWarmte?
CloudSoul is providing InWarmte with a comprehensive security and compliance solution. This includes implementing technical controls, preparing for certifications, and effectively acting as our external security team, managing everything from vulnerability assessments to the deployment of security measures.
4. Can you describe CloudSoul's methodology for guiding InWarmte through its regulatory compliance process?
CloudSoul is providing a clear compliance roadmap, breaking down complex requirements into manageable phases. They are explaining the rationale and handling implementation, actively collaborating to ensure each step is purposeful without overwhelming our team.
5. What are some concrete examples of the technical security controls CloudSoul is implementing for InWarmte?
CloudSoul is implementing robust technical controls, including comprehensive logging and monitoring, data encryption (at rest and in transit), and stringent access controls. They are meticulously configuring and integrating these solutions to align with our specific environment.
6. How is CloudSoul tailoring its engagement and communication with InWarmte's various internal teams?
CloudSoul is employing a targeted engagement strategy, focusing on technical details with IT and risk/strategy with leadership. This ensures that team members are involved only in relevant discussions, thereby optimising productivity.
7. What is the operational impact of CloudSoul managing InWarmte's technical security implementations?
CloudSoul's technical security management is seamless. Our IT team is focusing on business operations while security enhancements are being integrated in the background, with minimal disruption. We are receiving updates without being burdened by technical details.
8. What essential advice would you offer to other organisations exploring external assistance for regulatory compliance and security?
Client data safeguarding is fundamental. Prioritising security is essential for building trust and fostering growth. Given the complexity of compliance, growing businesses are benefiting from specialised partners like CloudSoul, which maintain high security standards without diverting focus from their core missions.
9. In a single statement, how would you articulate CloudSoul's primary value proposition?
CloudSoul is providing expert, approachable support, simplifying complex security and managing the heavy lifting, empowering us to grow confidently with expertly handled security.
10. How is InWarmte measuring the success of its partnership with CloudSoul in achieving regulatory compliance and security objectives?
We measure success through various indicators, including progress on our compliance roadmap, successful completion of certifications, and continuous improvement in our security posture. Regular reviews with CloudSoul help us track these achievements and ensure alignment with our evolving security objectives.
11. Can you provide examples of the legal frameworks CloudSoul is helping InWarmte achieve?
CloudSoul is instrumental in guiding us through various critical regulatory and compliance standards. This includes ensuring adherence to NIS2, GDPR, and OWASP guidelines, as well as preparing us for upcoming regulations, such as the AI Act. Their expertise ensures we meet current mandates and are proactively positioned for future regulatory compliance requirements.
